Tuesday, July 31, 2012

Bell’s Powerful HSPA network arrives in Manitoba


Bell is now available to the Manitoba market!  Customers are now able to activate on Bell’s powerful HSPA (4G) network, with access to exclusive and popular devices from the best brands in the world and amazing on device content.

Phase 1 - In phase 1 of the Manitoba network launch, Bell Mobility will offer clients the best HSPA products and services in more than 69% of the Manitoba market. 

Phase 2 - Bell is currently planning the phase 2 of the network expansion, which will increase coverage to over 74% of the Manitoba market by expanding coverage to Brandon, Manitoba.

There are some markets outside of the HSPA Coverage in Manitoba where Bell is not yet able to sell or activate HSPA devices, or port-in clients from other carriers.
·         At launch, it is critical that you refer to all of the sales tools and maps that are provided to ensure an excellent client experience.
·         Bell has plans to continue to expand the HSPA network over time, and strives to provide the largest wireless network in the province.
·         While a Bell client will enjoy access to a powerful network offering 4G speeds while in the Bell network coverage, service outside of the network will cease until the client returns to the Bell network.  As a result :
o    Calls will not be connected;
o    Data & SMS will not be available. 
o    911 will continue to be available as long as the client is in coverage of other wireless providers.
·         At present, roaming outside of the Bell HSPA network in Manitoba is not available to Bell clients.  This means that wireless service is limited to the network coverage area as defined in the map shown below. 
·         Always refer to www.bell.ca/coverage for details and updates to coverage.

If a client comes into your store and wants to activate a Manitoba number; before processing an activation, ensure that the customer is eligible to activate with a local Manitoba number

Important:
·         Do not begin processing orders before checking Prairies HSPA Markets - REF1103 list list in order to avoid unnecessary credit checks for the client and the loss of the client’s original phone number if ported in error.
·         Mobile Number Selection will offer both CDMA and HSPA numbers as displayed below.  Only select HSPA numbers for Bell activations.
·         NEVER use CDMA numbers for Bell activations in Manitoba. 

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